Last updated: 10/18/2026
Privacy Policy
Maverick Life Insurance (“Maverick,” “we,” “us,” or “our”) built the Maverick Command Center to help our agents and administrators manage pending requirements, policies, and production goals. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Account information: When you sign up or are invited, we collect your work email address, full name, National Producer Number (NPN), and a password hash managed by our authentication provider.
- Contact information: You may optionally provide a mobile phone number. We only use it for the purposes you explicitly authorize, such as pending-requirement alerts.
- Pending-requirement data: The app stores client information, policy details, carriers, statuses, deadlines, notes, and activity history that you enter while managing requirements.
- Usage data: We collect basic diagnostic and error data needed to keep the app secure and reliable.
How we use your information
- To authenticate you and enforce role-based access controls.
- To display and manage pending requirements, policies, goals, and carrier resources.
- To send you opted-in alerts and reminders about pending requirements.
- To maintain the security, availability, and performance of the Command Center.
SMS and mobile messaging
Mobile numbers and SMS consent are collected only to send opted-in Mavericks Pending Requirements alerts. Message frequency varies based on the number and timing of your pending requirements.
Message and data rates may apply. Reply STOP to opt out of text alerts at any time. Reply HELP for support.
Your mobile opt-in data and consent are not shared with third parties for their marketing purposes.
Sharing and disclosure
We do not sell your personal information. We share data only with trusted service providers that operate core infrastructure (such as authentication, database, and hosting services) under strict confidentiality and security obligations.
Data security
We use modern access controls, encrypted connections, and row-level security policies to protect your data. Access is limited by role: agents see only their own records; administrators can manage organization-wide records as needed.
Your choices
- You can update your profile, including your mobile number and SMS consent, in Profile Settings at any time.
- You can revoke SMS consent by unchecking the option in Profile Settings or by replying STOP.
- Administrators can manage account status and roles through Agent Management.
Contact us
If you have questions about this Privacy Policy or your data, contact your Maverick administrator or reach out to Maverick Life Insurance support.